Information for New Patients
Your first port of call will be our helpful reception staff, who will discuss all the important aspects of your initial consultation and will send out an information pack which contains the following:
- An information brochure
- A patient questionnaire, which must be completed at home and brought in with you at the initial consultation;
- An outline of the fee structure for the initial consultation;
- Car parking Instructions

The first visit – what happens at the first consultation?
The Initial Consultation is divided into two sections:
Comprehensive Consultation
The doctor will assess your medical history and perform a thorough physical examination with close attention to your areas of concern. Clinical photographs of the areas of concern will be obtained for your medical file.
Clinical examination alone may be insufficient, so patients will also require a specialised ultrasound scan on the legs – that is step 2.
Duplex Ultrasound Examination
This very detailed “Duplex Ultrasound” examination will be performed by the Phlebologist or our experienced Vascular Sonographer. It usually takes 30-45 minutes and will outline all the abnormal veins in the affected leg(s).
Duplex Ultrasound is widely used in various medical fields such as in obstetrics and breast cancer screening. It utilises sound waves to indicate the presence of any underlying venous abnormalities.

There will be adequate time allocated for any questions or queries. Finally, an itemised costing for the proposed treatment plan will be discussed with you.
Frequently Asked Questions about Your First Visit
Does the injection procedure hurt?
Does the vein treatment interfere with my work or home duties?
What if I do not treat my varicose veins?
Do I need these veins?
Will the treated veins come back?
What about topical skin lasers for spider vein treatment?
Should I wait until I have completed my family?
What are the costs of treatment?
Payment plans are also available through MAC Credit, allowing you to begin the procedure immediately, then pay over a period of time that suits you – find out more at maccredit.com.au »
Do you offer a payment plan?
How many treatments will I require?
What are the possible complications if I do not have any treatments?
What is the significance of me taking the oral contraceptive pill or hormone replacement therapy (HRT)?
Can I have treatment if I am pregnant or breastfeeding?
Medicare Rebate & Costs
The cost of treating varicose veins depends on severity of the veins as well as which treatment is used. We discuss these costs in detail at your initial consultation.
A Medicare rebate is claimable on all varicose vein procedures, except the most superficial spider veins.
Schedule an Appointment
Call 1300 281 339 or send us a message and we will contact you
Our friendly staff will discuss all important aspects of your initial appointment and what you can expect.